At sogbet, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming program is built specifically for Filipino players — with practical tools, clear limits, and genuine support for anyone who needs it. Play smart, play responsibly.
sogbet is more than just an online gaming platform — it is a community of Filipino players who enjoy slots, bingo, live casino games, and more in a safe, regulated environment. We take our responsibility to that community seriously. Responsible gaming is not a footnote at sogbet; it is a core part of how we operate every single day.
For most players, gaming at sogbet is a form of entertainment — a way to unwind after a long day in Manila, enjoy some excitement during a weekend in Cebu, or have a bit of fun between shifts in Davao. That is exactly what it should be. But we also know that for some players, gaming can become more than just entertainment. Problem gambling is a real issue that affects individuals and families across the Philippines, and sogbet is committed to doing its part to prevent and address it.
That is why sogbet provides a full suite of responsible gaming tools — including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options — all available directly from your account dashboard at no cost. These tools are designed to keep you in control of your gaming activity at all times.
We also invest in player education. Understanding the nature of gambling — that it is a game of chance, that the house always has an edge over the long run, and that chasing losses is a warning sign — is the first step toward keeping gaming fun and sustainable. sogbet encourages every player to approach gaming with a clear budget, a time limit, and the mindset that any winnings are a bonus, not a guaranteed income.
If you ever feel that your gaming habits are getting out of hand, sogbet's support team is available around the clock. You can also reach out to the PAGCOR Responsible Gaming Hotline or other Philippine-based support organizations for confidential assistance. There is no shame in asking for help — and sogbet will always support you in doing so.
Under PAGCOR regulations, online casino gaming in the Philippines is restricted to adults aged 21 years and above. sogbet enforces this strictly through government ID verification during the KYC process. No exceptions are made.
If sogbet discovers that a player is under 21, the account will be immediately suspended, all funds will be handled per PAGCOR guidelines, and the matter will be reported to the relevant authorities. Parents and guardians are encouraged to use device-level parental controls to prevent underage access.
Every tool below is available free of charge to all sogbet players. Access them anytime from your account dashboard — no waiting period, no fees, no judgment.
Set a daily, weekly, or monthly deposit cap directly from your sogbet account dashboard. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period to protect you from impulsive decisions.
Define the maximum amount you are comfortable losing over a set period. When your loss limit is reached, sogbet will automatically restrict further wagering for the remainder of that period. This tool is especially useful for players who want a hard financial boundary beyond just deposit controls.
Set a maximum session duration so sogbet will remind you — or automatically log you out — when your time is up. It is easy to lose track of time when you are in the middle of a game, especially late at night. Session limits help you stay aware and keep gaming from eating into sleep, work, or family time.
Need a short break without fully closing your account? A cooling-off period temporarily suspends your sogbet account for a period of your choosing — from 24 hours up to 6 weeks. During this time, you cannot log in, deposit, or place bets. Your account and balance are preserved for when you return.
If you feel you need a longer break or want to stop gambling altogether, sogbet's self-exclusion tool lets you close your account for a minimum of 6 months or permanently. Self-exclusion is irreversible for the chosen period — this is intentional, to give you the firm boundary you need to recover and reset.
Enable reality check pop-ups that appear at regular intervals during your gaming session. Each reminder shows you how long you have been playing and how much you have wagered in that session — giving you a clear, factual snapshot to help you decide whether to continue or take a break.
Requesting self-exclusion at sogbet is straightforward and takes less than five minutes. Once submitted, your exclusion is processed immediately — there is no waiting period and no way to reverse it before the chosen duration expires. Here is how to do it:
If you are struggling with problem gambling and need to talk to someone right away, please contact the PAGCOR Responsible Gaming Hotline. Support is available in Filipino and English, and all conversations are confidential.
Visit sogbet.app and log in using your registered email address and password. Make sure you are on a secure, private device before proceeding.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.
In your account settings, find the "Responsible Gaming" section. This is where all your player protection tools are located, including deposit limits, session limits, and self-exclusion.
Click on "Self-Exclusion" and choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent. Read the terms carefully before proceeding.
Enter your account password to confirm the self-exclusion request. Once confirmed, your account is immediately suspended for the chosen period. You will receive a confirmation email at your registered address.
If you have trouble accessing your account settings or need assistance with the self-exclusion process, contact sogbet support at [email protected]. Our team will process your request immediately.
Problem gambling can develop gradually — it does not always look like a dramatic crisis. The questions below are based on widely used responsible gaming screening tools. If you answer "yes" to two or more of these questions, it may be worth taking a closer look at your gaming habits and considering one of sogbet's player protection tools.
Have you ever spent more money on gaming than you originally planned to?
Have you ever borrowed money or sold something to fund your gaming activity?
Do you find yourself thinking about gambling when you are doing other things — at work, at school, or with family?
Have you ever tried to win back money you lost by gambling more — also known as "chasing losses"?
Has your gaming ever caused arguments with family members, friends, or your partner?
Do you feel restless, irritable, or anxious when you try to cut back or stop gambling?
Have you ever hidden your gaming activity from people close to you?
| Limit Type | Period Options | Status |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Available |
| Loss Limit | Daily / Weekly / Monthly | Available |
| Session Time Limit | Per Session | Available |
| Reality Check | Every 30 / 60 / 90 min | Available |
| Cooling-Off | 24 hrs – 6 weeks | Available |
| Self-Exclusion | 6 months – Permanent | Available |
If you or someone you know is struggling with problem gambling in the Philippines, confidential support is available. Reach out to PAGCOR's responsible gaming resources or speak with a trained counselor.
sogbet Support Email: [email protected]
All responsible gaming requests are handled with full confidentiality by sogbet's dedicated player protection team.
sogbet is here for Filipino players who want great games and a platform that genuinely looks out for them. Set your limits, use the tools, and enjoy everything sogbet has to offer — slots, bingo, live casino, and more. Must be 21 or older to register .
21+ only. Please gamble responsibly. sogbet supports responsible gaming in the Philippines.